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PRIVACY POLICY

Last update : 21/01/2025

The purpose of this Privacy Policy (hereinafter the “Policy”) is to inform you about how solomund.com (hereinafter the “Site”) collects and processes your personal data. The Site is operated by Phil Mundwiller, a company incorporated under Swiss law, based in Orzens (1413), Switzerland (hereinafter “the Company” or “we”).

By accessing the Site and using its services (courses, implementations, AI conferences, etc.), you accept the practices described in this Policy. If you do not agree, please do not use the Site.

1. SCOPE OF APPLICATION

This Policy describes :

  • The types of personal data we collect from you,
  • The purposes for which we use this data,
  • Measures taken to ensure their safety,
  • Your rights regarding your personal information,
  • How to contact us to exercise these rights or if you have any questions about data protection.

2. IDENTITY OF THE CONTROLLER

The person responsible for processing your personal data is:
Phil Mundwiller Orzens (1413), Switzerland

E-mail: info@solomund.com

3. LEGAL BASIS AND FRAMEWORK

We comply primarily with the Swiss Federal Data Protection Act (DPA), as well as other applicable Swiss laws. In addition, to the extent that we process the data of persons located in the European Economic Area (EEA) or the European Union (EU), we also take into account the provisions of the General Data Protection Regulation (GDPR).

4. PERSONAL DATA COLLECTED

We may collect several types of personal data depending on your interaction with the Site:

  1. Information you provide directly to us
    • Last name, first name, and any other identifying information ;
    • Contact details (e-mail address, telephone number, etc.) ;
    • Billing and payment information, if you are purchasing a service (e.g. courses, AI implementations, etc.) ;
    • Any other content or information you choose to provide to us (messages, requests via contact forms, etc.).
  2. Automatically collected data
    • Technical information: IP address, type of device, browser used, operating system, connection identifiers, etc. ;
    • Browsing data: pages consulted, duration of consultation, actions taken on the Site, etc.
  3. Cookies and similar technologies
    • We use cookies and other tracking devices to improve the user experience and to compile consultation statistics.
    • For further details, please refer to our Cookie Policy (or the section below, §7).

5. PURPOSES OF PROCESSING

We process your personal data for the following main purposes:

  1. Service provision
    • Registration and user account management ;
    • Management of orders, invoices and payments for paid services ;
    • Communication with you as part of our services (courses, conferences, implementations, etc.).
  2. Improving our services
    • Evaluation of customer satisfaction and optimization of Site ergonomics;
    • Statistical analysis of Site usage in order to provide more relevant content and offers.
  3. Customer support and assistance
    • Response to your requests for information, complaints or suggestions;
    • Communication of important information about changes to the Policy or Terms of Use.
  4. Legal and regulatory obligations
    • Compliance with Swiss data protection legislation;
    • Bookkeeping and other administrative or legal formalities.
  5. Marketing and promotional actions (where applicable)
    • Sending of newsletters or commercial offers, subject to your consent (if required).
    • You can unsubscribe at any time by clicking on the unsubscribe link or by contacting us.

6. SHARING AND TRANSFERRING YOUR DATA

  1. Partners and subcontractors
    • We may share some of your data with our subcontractors (e.g. hosting platforms, payment solutions, etc.) only to the extent necessary to perform the services.
    • These third parties are contractually bound to respect the confidentiality and security of your data.
  2. Legal requirements
    • We may disclose your information if required to do so by law or in the good-faith belief that such disclosure is reasonably necessary to comply with a judicial proceeding, a court order or a request from authorities.
  3. International transfers
    • If we transfer data outside Switzerland or the EEA, we ensure that appropriate safeguards (standard contractual clauses, etc.) are in place to protect your information in accordance with applicable laws.

7. COOKIES AND SIMILAR TECHNOLOGIES

  1. Definition
    • Cookies are small text files stored on your device when you visit a website. They are used to store information about you, such as your browsing preferences or your session ID.
  2. Types of cookies used
    • Session cookies: necessary for the proper operation of the Site (e.g. user session management);
    • Analysis cookies: used to measure audience size, detect bugs and improve performance;
    • Functional cookies: to remember your preferences (language, etc.).
  3. Cookie management
    • You can set your browser to accept, refuse or delete cookies at any time. However, some of the Site’s functionalities may be limited if cookies are deactivated.

8. SHELF LIFE

We keep your personal data only for as long as is necessary for the purposes for which it was collected, and for as long as required by law or the Company’s legitimate interests (e.g. keeping certain data for accounting or legal purposes). After this period, data is archived or securely deleted.

9. DATA SECURITY

We implement appropriate technical and organizational measures to ensure the security of your personal data, and in particular to prevent unauthorized access, misuse, disclosure or destruction. However, no electronic transmission or storage system is completely secure. In the event of a data breach that poses a high risk to your rights and freedoms, we will inform you in accordance with the legal provisions in force.

10. YOUR RIGHTS

In accordance with Swiss law and, where applicable, the RGPD, you have the following rights (depending on your situation and place of residence):

  1. Right of access: you can request information about the personal data we hold about you;
  2. Right of rectification: you can request the correction of inaccurate or incomplete data;
  3. Right to erasure (or “right to be forgotten”): you may request the deletion of your personal data under certain conditions;
  4. Right to restrict processing: you may request the temporary suspension of the processing of your data;
  5. Right to object: you may object to certain processing operations (e.g. commercial prospecting);
  6. Right to data portability (where the RGPD applies): you can request to receive a copy of your data in a structured and commonly used format ;
  7. Withdrawal of consent (if applicable): if processing is based on your consent, you may withdraw it at any time.

To exercise these rights, please contact us at the following e-mail address: info@solomund.com. We will do our best to respond to your request within the applicable legal timeframe.

11. MINORS

The Site and its services are not specifically intended for minors. In the event that the personal data of minors is collected involuntarily, holders of parental authority may request the deletion of such data by contacting us at the above address.

12. MODIFICATIONS TO THE POLICY

We may modify this Policy to reflect changes in our practices or to comply with legislative or regulatory developments. Updates will be published on this page with a revised “Last Updated” date. Please check this page regularly for any changes.

13. CONTACT US

For any questions, requests for information or to exercise your rights regarding the protection of your data, please contact us at :

  • By e-mail: info@solomund.com
  • By mail: Phil Mundwiller Orzens (1413) – Switzerland]

We thank you for your trust and remain at your disposal should you have any questions regarding the processing of your personal data.

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